Gift Card
Use this accordion to add info such as Materials, Sizing, Features, Shipping and Returns policies
Please allow up to 3 working days for your order to be dispatched - this includes personalised bags.
Transit times are dependant on your location. Please see our shipping page for more detailed information.
Frequently Asked Questions
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Please allow 3-5 business days for dispatch - including personalised items. (Although it's usually much sooner!)
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Return your order within 30 days of receiving it for a refund or exchange - no questions asked provided our return conditions are met.
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Our bags are machine washable, however we do recommend infrequent machine use and spot cleans between washes. Please see our care page for full care instructions.
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Not currently, however we do try and restock as quickly as possible. You can leave your email and we'll notify you as soon as we restock!